Telephone Advice

green_telephoneExcluding “out of hour times” patients can phone to speak to a GP, the practice nurse or the district nurse at any time. Often they are put “straight through” or their details and contact number are recorded in the day (or district nurse’s) book so they can be phoned back as soon as possible.

If necessary the professional will be contacted by bleep or mobile phone to respond more quickly and appropriate to the message. Two staggered breaks are built in, routinely to each GP’s morning surgery so that telephone advice may be given as necessary.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website